Essentials.jpg      Starting and running a small business is a massive commitment.  Unlike big businesses that can hire legions of staff to perform all sorts of roles, small business owners end up doing most jobs.  This section provides insight into some key issues for every small owner to think about.

Five ways to build repeat business 06 December, 2012
Repeat business is just as, if not more important, than attracting new customers as they reflect the quality of customer service and products a business is providing. Here are five easy ways to help you retain customers and build up profitability.
Preparing for the Christmas rush 28 November, 2012
Christmas is often one of the busiest times of the year, particularly for retail operations, and while it's easy to get swept up in the madness of the festive season, it's absolutely critical that small business owners remain in control of their cash flow. Dun & Bradstreet's CEO, Gareth Jones provides some tips to help SMEs stay on track over the Christmas period.
Benefits of a home based business 15 November, 2012
Home based businesses are becoming an increasingly popular form of business start-up within the Australian business community, with nearly one million people, according to the business.gov.au website, running a home based business.
The cloud: no longer an up in the air idea 14 November, 2012
Over the last 20 years, technology for storing digital information has advanced in leaps and bounds. Originally there was the floppy disk, then came the CD-ROM, followed by the USB and the external hard drive. Now, the latest and greatest in information storage is cloud computing.
Three traits of a bad customer 06 November, 2012
For a small business, every customer is important. However, there are times where keeping the customer is causing your business more harm than good, particularly if you're investing significant time and effort into maintaining the business relationship.
Four common business start-up blunders 01 November, 2012
Mistakes are unavoidable when starting a business for the first time, but here are the four most common errors you don't want to be making and how to avoid them.
Global numerical identifier benefits small businesses 16 October, 2012
In a global economy, it's often difficult for smaller firms to do business with large companies, particularly if they haven't been verified as a customer or supplier
Stay protected against identity fraud 11 October, 2012
Identity fraud is a growing threat to the business community, driven in recent years by the increased prevalence of online technologies and electronic storage of data. As part of National Identity Fraud Week, here are some tips to protect yourself against identity theft.
Four common grant application mistakes 26 September, 2012
Government agencies receive thousands of grant applications a year, and it's easy for your application to get lost in the crowd or disqualified because of one little error. Here are five common mistakes and how to avoid them.
Do I need a grant consultant? 25 September, 2012
Applying for government grants can be a confusing and complex process and many business owners often wonder if they are better off engaging a grant consultant to help them apply for the grant, or go it alone.


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